To our valued customers,
First and foremost, thank you for choosing Signature Heating, Air Conditioning and Geothermal for your indoor air quality needs. We understand and appreciate that you and your family depend on us to keep your home or office comfortable. We want to assure you that we are continually monitoring closely the emergence of the coronavirus (COVID-19) and wanted you to know that Signature is open for business and maintaining our regular hours of operations. If you are having a heating or cooling emergency, please call (484) 268-1857 or visit our website at SignatureHVAC.com and our customer service representatives will be happy to assist. As we are limiting our staff’s exposure and taking extra precautions as we migrate through updates on the COVID-19 outbreak, rest assured knowing that we are here for you. We ask for your help in making sure we keep you and your families safe as well as our team members.
If you or any members of your household are not feeling well, have the flu or COVID-19 symptoms, or have traveled outside of the United States in the last 14 days, please let us know so that we may take proper precautions before arriving at your home.
Our team members have been asked to refrain from shaking hands at this time. Don’t worry though, a warm friendly greeting will always be presented!
Our team members have been encouraged to wash their hands often with soap and water.
Our team members will be wearing gloves, use sanitizing wipes on their phones and other handheld devices while visiting your home.
Each team member is required to stay home if they are not feeling well in anyway, communication with regard to their health is done daily and frequently through out the day. We ask you for your cooperation in the event we need to reschedule non-emergency calls due to staff illness of any kind.
We will be in contact with all of VIP Comfort Club members with updates as well as to schedule any future maintenance appointments that are due.
Thank you for your cooperation in this matter.
Warm regards, The Signature Team